When I feel accused of something, or that I need to defend my position, it's normal that my reaction will be "no..." followed by a rationale, reasons or circumstances that at extra context to the actions or words I feel are being confronted.
It's almost like I am looking for someone to blame. That it can't possibly be my fault. Or at least if it is then there's good reason (ahem: excuse!)
But so often the person we are dealing with is wrong. ;-p
How can we be gracious in our interactions? Or is that not important? Sometimes people aren't interested in a gracious, respectful conversation. Maybe that's not worth the effort.
Maybe there's a better way to respond, even when we are right. Maybe I should be more appreciative that people actually listen! Maybe there's room to say thank you for pointing that out.
Clearly there's a need to be truthful and honest. But there's a power in deferring to another out of respect and (dare I say) love.
Lots of questions today. Got any thoughts?
Blink is an interesting book on the topic too. Particularly about the source of our instant responses.